Terms of Service

By accessing, browsing or using https://shrithikenterprises.in/, you acknowledge that you have read and understood these Terms of Service and agree to comply with the conditions applicable to your use of the website.

If you do not agree with these terms, please discontinue use of the website.

These terms apply to visitors, individuals, businesses and organisations accessing the website. Separate written conditions may apply to specific quotations, transactions, supplies or services.

The SHRITHIK ENTERPRISES website provides general information about our business, corrugated box manufacturing activities and packaging solutions.

Website content may include information about packaging requirements, product categories, business enquiries and ways to contact our team.

Information displayed on the website is intended for general reference and communication purposes. It does not, by itself, constitute a binding commercial offer, confirmed order, guaranteed availability or final quotation.

Specific commercial terms will be communicated through an applicable quotation, invoice, purchase order acceptance or other written agreement.

Customers and prospective customers may contact SHRITHIK ENTERPRISES to discuss their packaging requirements or request a quotation.

For a more accurate quotation, you may be asked to provide information such as:

• Required box length, width and height.
• Product type and packaging application.
• Board construction or packaging specifications, where known.
• Estimated order quantity.
• Printing, branding or artwork requirements, where applicable.
• Delivery location and other relevant requirements.

A quotation will be based on the information available at the time it is prepared. Changes to quantities, dimensions, materials, specifications or other requirements may affect the quoted price and proposed delivery schedule.

A quotation is subject to its stated validity period and conditions. Where no validity period is stated, its continued availability should be confirmed directly with our team.

A business enquiry or request for a quotation does not automatically create a confirmed purchase order or supply commitment.

An order will be treated as accepted when the applicable commercial requirements have been agreed and SHRITHIK ENTERPRISES has communicated its acceptance through an appropriate written confirmation or other mutually accepted method.

Order-related documentation may include:

• Quotation or commercial proposal.
• Purchase order or order confirmation.
• Approved product or packaging specifications.
• Applicable invoice and payment details.
• Written communication confirming agreed conditions.

Customers should review order details carefully before confirming. Any discrepancy should be raised before the order proceeds to production.

Corrugated packaging requirements may differ according to product dimensions, intended use, transportation conditions and other business requirements.

Customers are responsible for providing accurate information about their required box dimensions, product details, quantity and any special packaging or printing requirements.

Design & Artwork Approval

Where printing, logos, branding or custom artwork is involved, customers should review and approve the relevant artwork or design details before production, where an approval process is provided.

Customers are responsible for ensuring that materials, logos, images, trademarks and artwork supplied by them are authorised for the intended use.

Packaging Suitability

Customers should communicate any specific requirements concerning product weight, fragility, stacking, storage, handling and transportation. Where necessary, suitable samples or testing should be discussed before confirming a production order.

A packaging specification should be agreed in writing where particular dimensions, construction or performance requirements are essential.

Pricing

Prices for packaging products and related supplies will be communicated through the relevant quotation or commercial document.

Prices may depend on product dimensions, board specifications, quantity, printing requirements, material selection and other agreed order conditions.

GST & Applicable Taxes

Applicable GST and other legally chargeable taxes will be shown in the relevant quotation or invoice, as required by applicable law.

Customers should refer to the issued invoice and applicable tax documentation for the actual tax amount and transaction details.

Payment Conditions

Payment amounts, advance requirements, instalment arrangements, payment methods and due dates will be communicated in the applicable quotation, invoice or written order agreement.

Customers are expected to make payments according to the agreed payment schedule and the instructions provided in the relevant commercial documents.

Any payment discrepancy or billing query should be communicated to our team using the official contact information.

Production and delivery arrangements will depend on the confirmed order specifications, quantity, material requirements, production schedule and agreed commercial conditions.

Production

Production may begin after the applicable order confirmation, required approvals and agreed payment conditions have been completed.

Delivery Schedule

Any proposed delivery date or estimated dispatch timeline communicated to the customer should be understood according to the conditions stated in the quotation or order confirmation.

Delivery timelines may be affected by production requirements, material availability, transportation, logistics and events outside reasonable business control.

Delivery Information

Customers should provide accurate delivery addresses, contact details and any relevant delivery instructions. Additional transport or handling arrangements, where applicable, will be addressed in the relevant order documentation.

Customers are encouraged to inspect supplied packaging products upon receipt and check them against the agreed order specifications.

If any discrepancy, damage or suspected defect is identified, customers should contact SHRITHIK ENTERPRISES promptly with relevant supporting details.

Where relevant, the following information may assist in reviewing a complaint:

• Quotation, invoice or order reference.
• Description of the issue.
• Quantity of affected products.
• Photographs or other relevant supporting evidence.
• Details of the agreed product specifications.

Complaints will be reviewed with reference to the agreed order conditions and applicable law. Any appropriate resolution will be determined based on the circumstances and relevant contractual or statutory obligations.

Nothing in these terms removes any mandatory consumer or other legal rights that may apply.

Any request to cancel, modify or change a confirmed order should be communicated to SHRITHIK ENTERPRISES in writing as soon as possible.

Acceptance of an order amendment or cancellation will depend on the current production status, materials already procured, work completed and the applicable order conditions.

Where production or procurement has already started, costs or commitments already incurred may need to be considered when reviewing a cancellation or change request, subject to the agreed terms and applicable law.

Any agreed adjustment, cancellation charge, credit or refund arrangement should be confirmed through written communication.

These terms do not establish an automatic cancellation or refund entitlement beyond what is agreed in the relevant transaction or required by applicable law.

Unless otherwise stated, the website content, text, layout, graphics, branding elements, photographs, design materials and other original content made available on this website belong to SHRITHIK ENTERPRISES or are used under appropriate permission.

These materials must not be copied, republished, reproduced, distributed, modified or commercially exploited without prior authorisation from the relevant rights holder, except where permitted by applicable law.

Customer-Supplied Materials

Customers retain responsibility for the rights and permissions relating to logos, trademarks, artwork, images and other materials supplied by them for packaging or printing purposes.

By providing such materials for an order, the customer authorises their use to the extent reasonably necessary to review and fulfil the relevant packaging requirement.

You agree to use this website only for lawful purposes and in a manner that does not interfere with its operation or the rights of others.

You must not:

• Use the website for fraudulent or unlawful activities.
• Attempt to gain unauthorised access to the website, server or systems.
• Introduce malicious code, harmful files or disruptive software.
• Attempt to interfere with website functionality or security.
• Submit false, misleading or unauthorised information.
• Copy or misuse website content in violation of applicable rights.
• Use automated systems in a manner that harms website operation.

We may take reasonable steps to protect the website and respond to suspected misuse, security threats or unlawful activity.

This website may contain links to external websites, communication platforms or third-party services for convenience and business communication.

External websites and services operate under their own terms, policies and conditions. SHRITHIK ENTERPRISES does not control the content, availability or practices of such third-party services.

Accessing an external website or service is at your discretion. You should review its applicable terms and privacy policy before using it or sharing information.

Website Information

We make reasonable efforts to provide relevant and understandable website information. However, website content may contain errors, omissions or information that requires updating.

Product availability, specifications, images and other displayed information should be verified with our team before being relied upon for a specific commercial decision.

Website Availability

Website access may occasionally be interrupted due to maintenance, technical issues, hosting problems or circumstances beyond our control.

We do not guarantee uninterrupted or error-free website availability at all times.

Limitation of Liability

To the extent permitted by applicable law, SHRITHIK ENTERPRISES shall not be responsible for indirect or consequential losses arising solely from the use or inability to use this general information website.

Liability relating to a specific product supply, confirmed order or business transaction will be governed by the applicable agreement and mandatory legal requirements.

To the extent permitted by applicable law, users may be responsible for losses, claims or reasonable expenses arising from their unlawful use of the website, unauthorised submission of third-party intellectual property or material breach of these terms.

This provision does not apply to the extent that a loss is caused by the fault, breach or unlawful conduct of SHRITHIK ENTERPRISES.

Performance of an obligation may be affected by events beyond reasonable control, including natural disasters, severe weather, fire, government restrictions, strikes, transport disruptions, interruptions in essential supplies or other comparable circumstances.

Where such an event affects a confirmed order, the affected party should communicate the situation and its expected impact as reasonably practicable.

Any adjustment to the affected order or performance schedule will be addressed according to the applicable agreement and law.

SHRITHIK ENTERPRISES may revise these Terms of Service when business activities, website functionality or applicable legal requirements change.

The updated terms will be published on this page with a revised last-updated date.

Continued use of the website after publication of updated terms will be subject to the revised terms to the extent permitted by law.

Changes to an already confirmed commercial order will not automatically amend its agreed conditions unless the parties agree or applicable law requires otherwise.

These Terms of Service shall be interpreted in accordance with the laws of India.

If a concern or disagreement arises from the use of this website or a business interaction, the parties are encouraged to first attempt to resolve the matter through direct communication in good faith.

Where a dispute cannot be resolved through mutual discussion, it may be addressed before the appropriate courts, tribunals or authorities having jurisdiction under applicable law.

Subject to applicable law and the jurisdiction rules governing the relevant dispute, courts of competent jurisdiction at Navi Mumbai, Maharashtra, may be approached where legally permissible.

Nothing in this section limits any mandatory statutory rights or dispute-resolution remedies available under Indian law.

For questions regarding these Terms of Service, business enquiries, quotations or order-related matters, please contact SHRITHIK ENTERPRISES through the official details below.